Privacy Policy

1. About This Policy

This Privacy Policy applies to the official website of Zeconex Private Limited (“ZECONEX”, “the Company”, “we”, “our”, or “us”), an electric vehicle charging infrastructure enterprise focused on Odisha, India.

This policy concerns the website interface and information that visitors choose to provide when interacting with our online features, reading project updates, or initiating communications through our website forms and click-to-chat channels.

2. Information We May Collect

We believe in total transparency regarding data handling. We distinguish clearly between information that visitors choose to share directly and technical information generated by web browsing.

A. Information Provided by Visitors

The ZECONEX website includes web forms across various pages (including General Enquiries, Partnerships, Feedback, and Contact Us). Depending on the specific form a visitor chooses to use, the information entered may include:

• Personal Identifiers: Full Name.
• Contact Information: Email address and telephone / mobile phone number.
• Professional Details: Organization or company name, where applicable.
• Geographic Location: City or district within Odisha or India.
• Enquiry Details: Enquiry category, subject, message text, and optional project references.
• Feedback Details: Specific category (Service Enquiry, Feedback, Complaint, Partnership), communication star ratings, or comments.

Static Architecture Note: This website operates as a client-side static website. Form fields are validated in your web browser and compiled into preformatted text for your review. Form submissions are not automatically recorded in an accessible online public database on this website.

B. Technical Information and Web Server Logs

Like virtually all websites hosted on commercial infrastructure (such as standard cPanel Apache or Nginx servers), standard web server access logs may temporarily record basic technical metadata transmitted by your browser during web requests. This may include:

• Your Internet Protocol (IP) address.
• Browser type, language, and operating system.
• Date, time, and duration of the page request.
• Uniform Resource Locators (URLs) requested on this website.
• HTTP referrer headers (the page that directed you to this website).

These server logs are managed by standard web hosting operating systems solely for network diagnostics, security monitoring, server health, and defending against malicious cyber activity (such as denial-of-service attacks). They are not used by ZECONEX to build personal behavioral profiles or track individual users across the web.

C. Cookies and Storage Technologies

The ZECONEX website does not currently set first-party tracking cookies, behavioral tracking pixels, or advertising beacons. For detailed information on our zero-tracking technical posture, please refer to our dedicated Cookie Policy.

3. How Information May Be Used

Information provided by visitors is used solely for genuine, legitimate business purposes directly related to the visitor's request. We use information strictly for:

• Responding to Enquiries: Reviewing and answering general questions, technical questions regarding charging solutions, and project enquiries regarding our proposed Balugaon station.
• Partnership Discussions: Evaluating business, fleet operator, property owner, and commercial collaboration proposals.
• Addressing Feedback & Concerns: Reviewing user feedback, suggestions, or concerns to improve our communications and future services.
• Operational Integrity & Security: Monitoring website availability, troubleshooting technical anomalies, and protecting our systems against misuse.
• Legal Compliance: Meeting applicable statutory, tax, corporate, or regulatory obligations under Indian law where formal records must be maintained.

4. Enquiries Through WhatsApp

To provide convenient, direct communication, the ZECONEX website integrates click-to-chat links using the WhatsApp platform. It is vital that visitors understand how this workflow operates:

• User-Initiated Action: Clicking a “Continue with WhatsApp” or “Chat on WhatsApp” button prepares a pre-filled plain-text message within your browser and opens the official WhatsApp application or web interface.
• Visitor Review & Control: Opening WhatsApp does not automatically transmit your enquiry. You have full visibility to review, edit, or delete the text before pressing the Send button within WhatsApp.
• Receipt Confirmation: ZECONEX receives your message only after you deliberately click Send within your WhatsApp application and the message is delivered through the WhatsApp network.
• Third-Party Infrastructure: Communications conducted on WhatsApp are subject to WhatsApp's own terms of service and data protection practices. ZECONEX does not operate, control, or assume liability for WhatsApp's independent technical infrastructure.

To review WhatsApp's independent data handling policies, you may review the official WhatsApp Privacy Policy.

5. How Information May Be Shared

ZECONEX treats all communications with professional confidentiality. We share information only under limited, transparent circumstances where necessary to fulfill your request or comply with the law:

• Hosting & Infrastructure Providers: Technical service providers that maintain our static web servers, domain hosting, and network routing in accordance with standard infrastructure contracts.
• Telecommunications & Messaging Providers: Direct communication networks (such as telecommunications carriers and WhatsApp) through which you elect to contact us.
• Professional Advisers: Qualified legal counsel, auditors, or engineering consultants under professional obligations of confidentiality, when necessary to evaluate formal business proposals or contractual agreements.
• Statutory & Law Enforcement Authorities: When strictly required by applicable Indian law, court order, judicial proceeding, or regulatory directive.

6. Data Retention

Information is retained only for as long as reasonably necessary to fulfill the specific purpose for which it was shared, or as required by applicable statutory record-keeping regulations.

7. Data Security

We implement sensible technical and organizational measures to safeguard communications and prevent unauthorized access, alteration, or disclosure. These measures include:

• Standard Hypertext Transfer Protocol Secure (HTTPS) encryption for all web browsing sessions.
• Static architecture that minimizes server-side attack surfaces and eliminates web-database injection risks.
• Restricted internal access to official company communications.

Important Note on Electronic Communications: While we implement reasonable precautions, no method of transmission over the Internet or electronic storage is completely invulnerable. Visitors are advised to exercise discretion and avoid transmitting highly sensitive financial or confidential data through unencrypted public communication channels.

8. Third-Party Services and External Links

The ZECONEX website utilizes minimal third-party external integrations to deliver a clean browsing experience:

• Google Fonts: Web typography is rendered using Google Fonts (`Roboto Mono`). Font files are served directly to your browser from Google's content delivery servers. According to Google, the Google Fonts API does not set cookies or use credentials. For details, see the Google Privacy Policy.
• WhatsApp Click-to-Chat: Outbound links enabling pre-filled messaging via `https://wa.me/`.
• External Hyperlinks: Our pages may contain links to external governmental, technical, or partner websites for informational reference. ZECONEX does not endorse and is not responsible for the privacy practices of external third-party websites.

9. Visitors' Rights and Choices

In accordance with applicable data protection principles and Indian law (including the Digital Personal Data Protection Act framework where applicable), visitors who have submitted communications to ZECONEX have the right to:

• Enquire about any personal contact information we maintain concerning their communications.
• Request corrections to incomplete, inaccurate, or outdated contact details.
• Request the deletion or withdrawal of previous communications, subject to any statutory retention requirements.
• Choose not to provide optional information on website enquiry forms.

To exercise any of these choices, please reach out to our team through our verified channels on the Contact Us page. Requests are reviewed in good faith and handled in accordance with applicable legal timelines.

10. Children's Privacy

The ZECONEX website is a corporate, infrastructure, and business-to-business information platform intended for adult vehicle owners, fleet operators, property owners, and commercial collaborators. The website is not directed at children under the age of 18, and we do not knowingly solicit or collect personal data from minors.

11. Changes to This Policy

We may periodically update this Privacy Policy to reflect advancements in our infrastructure, modifications to our website features, or updates in legal and regulatory frameworks.

Any revisions will be posted on this page with an updated approved revision date. We encourage visitors to review this page periodically to stay informed about our data handling commitments.

12. Contact Us About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or how your communications are handled, please contact Zeconex Private Limited: