/* ==========================================================================
   ZECONEX — FEEDBACK & CUSTOMER SUPPORT STYLESHEET
   Typography: Roboto Mono exclusively across all elements
   Color Palette: Forest Green (#123B32), Lime Green (#C8F169), 
                  Fresh Mint (#CFF5DF), Midnight Navy (#101C2C), Warm Off-White (#F7F8F3)
   ========================================================================== */

/* --------------------------------------------------------------------------
   Breadcrumbs & Header Meta
   -------------------------------------------------------------------------- */
.feedback-breadcrumbs {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  font-size: 0.82rem;
  color: var(--color-text-muted);
  margin-bottom: var(--space-4);
}

.feedback-breadcrumbs a {
  color: var(--color-text-muted);
  text-decoration: none;
  transition: color var(--transition-fast);
}

.feedback-breadcrumbs a:hover {
  color: var(--color-primary);
  text-decoration: underline;
}

.feedback-breadcrumbs .separator {
  color: var(--color-grey-dark);
}

.feedback-breadcrumbs .current {
  color: var(--color-primary);
  font-weight: 600;
}

/* --------------------------------------------------------------------------
   Section 1: Hero
   -------------------------------------------------------------------------- */
.feedback-hero {
  padding-top: clamp(2.5rem, 5vw, 4.5rem);
  padding-bottom: clamp(3.5rem, 6vw, 5.5rem);
  background: linear-gradient(180deg, #F7F8F3 0%, #FFFFFF 100%);
  border-bottom: 1px solid var(--color-grey);
  position: relative;
  overflow: hidden;
}

.feedback-hero::before {
  content: "";
  position: absolute;
  top: -120px;
  right: -100px;
  width: 550px;
  height: 550px;
  background: radial-gradient(circle, rgba(200, 241, 105, 0.18) 0%, rgba(200, 241, 105, 0) 70%);
  border-radius: 50%;
  pointer-events: none;
}

.feedback-hero-grid {
  display: grid;
  grid-template-columns: 1.15fr 0.85fr;
  gap: clamp(2rem, 4vw, 4rem);
  align-items: center;
}

.feedback-hero-content {
  display: flex;
  flex-direction: column;
}

.feedback-hero-title {
  font-size: clamp(2.1rem, 4.2vw, 3.4rem);
  line-height: 1.18;
  margin-top: var(--space-3);
  margin-bottom: var(--space-4);
  color: var(--color-primary-dark);
}

.feedback-hero-lead {
  font-size: clamp(0.98rem, 1.35vw, 1.12rem);
  line-height: 1.75;
  color: var(--color-text-muted);
  margin-bottom: var(--space-6);
  max-width: 620px;
}

.feedback-hero-cta-group {
  display: flex;
  align-items: center;
  gap: 1rem;
  flex-wrap: wrap;
}

/* Hero Speech Bubble Visual Box */
.feedback-hero-visual {
  background: linear-gradient(135deg, #101C2C 0%, #123B32 100%);
  border: 2px solid var(--color-lime);
  border-radius: var(--radius-card-lg);
  padding: clamp(1.75rem, 3vw, 2.5rem);
  box-shadow: var(--shadow-lg);
  position: relative;
  overflow: hidden;
  color: #FFFFFF;
}

.feedback-visual-badge-strip {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 1.25rem;
}

.feedback-hero-svg {
  width: 100%;
  height: auto;
  border-radius: var(--radius-card);
  background: rgba(0, 0, 0, 0.28);
  border: 1px dashed rgba(200, 241, 105, 0.35);
  padding: 1rem;
  display: block;
}

.feedback-visual-footer {
  margin-top: 1.25rem;
  padding-top: 0.85rem;
  border-top: 1px solid rgba(255, 255, 255, 0.12);
  font-size: 0.76rem;
  color: rgba(247, 248, 243, 0.75);
  display: flex;
  align-items: center;
  justify-content: space-between;
}

/* --------------------------------------------------------------------------
   Section 2: Choose Your Feedback Type (4 Cards)
   -------------------------------------------------------------------------- */
.feedback-types-section {
  padding-top: clamp(4rem, 6vw, 5.5rem);
  padding-bottom: clamp(4rem, 6vw, 5.5rem);
  background-color: #FAFBF7;
  border-bottom: 1px solid var(--color-grey);
}

.feedback-types-header {
  text-align: center;
  max-width: 780px;
  margin: 0 auto clamp(2.5rem, 4vw, 3.75rem);
}

.feedback-types-header h2 {
  font-size: clamp(1.85rem, 3.4vw, 2.5rem);
  color: var(--color-primary-dark);
  margin-top: 0.5rem;
  margin-bottom: 0.85rem;
}

.feedback-types-header p {
  font-size: 1.02rem;
  line-height: 1.7;
  color: var(--color-text-muted);
}

.feedback-types-grid {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 1.5rem;
}

.feedback-type-card {
  background: var(--color-white);
  border: 1.5px solid var(--color-grey);
  border-radius: var(--radius-card-lg);
  padding: 2rem 1.65rem;
  display: flex;
  flex-direction: column;
  transition: all var(--transition-normal);
  position: relative;
  overflow: hidden;
}

.feedback-type-card::before {
  content: "";
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  height: 4px;
  background-color: var(--color-grey);
  transition: background-color var(--transition-fast);
}

.feedback-type-card:hover {
  transform: translateY(-4px);
  border-color: var(--color-primary);
  box-shadow: var(--shadow-card-hover);
}

.feedback-type-card:hover::before {
  background-color: var(--color-lime);
}

.feedback-card-top {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 1.25rem;
}

.feedback-icon-box {
  width: 48px;
  height: 48px;
  border-radius: var(--radius-card);
  background: #E8F3EE;
  display: flex;
  align-items: center;
  justify-content: center;
  color: var(--color-primary);
  transition: background-color var(--transition-fast), color var(--transition-fast);
}

.feedback-type-card:hover .feedback-icon-box {
  background: var(--color-primary);
  color: var(--color-lime);
}

.feedback-card-num {
  font-size: 0.82rem;
  font-weight: 700;
  letter-spacing: 0.1em;
  color: var(--color-text-muted);
}

.feedback-card-title {
  font-size: 1.25rem;
  color: var(--color-primary-dark);
  margin-bottom: 0.85rem;
  line-height: 1.35;
}

.feedback-card-desc {
  font-size: 0.9rem;
  line-height: 1.65;
  color: var(--color-text-muted);
  margin-bottom: 1.5rem;
  flex-grow: 1;
}

.feedback-topics-box {
  background: #FAFBF7;
  border: 1px dashed var(--color-grey-dark);
  border-radius: var(--radius-card);
  padding: 1rem 1.15rem;
  margin-bottom: 1.75rem;
}

.feedback-topics-label {
  font-size: 0.74rem;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--color-primary);
  margin-bottom: 0.6rem;
  display: block;
}

.feedback-topics-list {
  list-style: none;
  padding: 0;
  margin: 0;
  display: flex;
  flex-direction: column;
  gap: 0.45rem;
}

.feedback-topics-list li {
  font-size: 0.82rem;
  color: var(--color-text);
  line-height: 1.45;
  display: flex;
  align-items: flex-start;
  gap: 0.5rem;
}

.feedback-topics-list li::before {
  content: "•";
  color: var(--color-primary);
  font-weight: bold;
}

.feedback-type-card .btn {
  width: 100%;
  justify-content: center;
}

/* --------------------------------------------------------------------------
   Section 3: Interactive Master Feedback Form
   -------------------------------------------------------------------------- */
.feedback-form-section {
  padding-top: clamp(4.5rem, 7vw, 6rem);
  padding-bottom: clamp(4.5rem, 7vw, 6rem);
  background: linear-gradient(180deg, #FFFFFF 0%, #FAFBF7 100%);
  border-bottom: 1px solid var(--color-grey);
}

.feedback-form-header {
  text-align: center;
  max-width: 760px;
  margin: 0 auto clamp(2.5rem, 4vw, 3.5rem);
}

.feedback-form-header h2 {
  font-size: clamp(2rem, 3.6vw, 2.7rem);
  color: var(--color-primary-dark);
  margin-top: 0.5rem;
  margin-bottom: 0.85rem;
}

.feedback-form-header p {
  font-size: 1.05rem;
  line-height: 1.7;
  color: var(--color-text-muted);
}

.feedback-form-container {
  max-width: 860px;
  margin: 0 auto;
  background: var(--color-white);
  border: 2px solid var(--color-primary);
  border-radius: var(--radius-card-lg);
  padding: clamp(2rem, 4.5vw, 3.75rem);
  box-shadow: var(--shadow-card);
}

/* Category Switcher Row in Form */
.feedback-category-bar {
  margin-bottom: 2rem;
  padding-bottom: 1.75rem;
  border-bottom: 1.5px solid var(--color-grey);
}

.feedback-category-label {
  font-size: 0.88rem;
  font-weight: 700;
  color: var(--color-primary-dark);
  margin-bottom: 0.75rem;
  display: block;
}

.feedback-select-control {
  width: 100%;
  padding: 0.85rem 1.25rem;
  font-family: var(--font-primary);
  font-size: 1rem;
  font-weight: 600;
  color: var(--color-primary-dark);
  background-color: #FAFBF7;
  border: 2px solid var(--color-grey);
  border-radius: var(--radius-card);
  cursor: pointer;
  transition: all var(--transition-fast);
  appearance: auto;
}

.feedback-select-control:focus {
  border-color: var(--color-primary);
  background-color: var(--color-white);
  outline: none;
  box-shadow: 0 0 0 4px rgba(18, 59, 50, 0.12);
}

.feedback-category-pill {
  display: inline-flex;
  align-items: center;
  gap: 0.5rem;
  margin-top: 0.75rem;
  font-size: 0.8rem;
  font-weight: 600;
  color: var(--color-primary);
  background: #E8F3EE;
  padding: 0.35rem 0.85rem;
  border-radius: var(--radius-pill);
}

/* Form Grid & Input Fields */
.feedback-grid-2 {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 1.25rem;
  margin-bottom: 1.25rem;
}

.feedback-group {
  display: flex;
  flex-direction: column;
  margin-bottom: 1.25rem;
}

.feedback-group label {
  font-size: 0.85rem;
  font-weight: 600;
  color: var(--color-text);
  margin-bottom: 0.45rem;
}

.feedback-group label .required {
  color: #D32F2F;
}

.feedback-group input,
.feedback-group select,
.feedback-group textarea {
  font-family: var(--font-primary);
  font-size: 0.95rem;
  color: var(--color-text);
  background-color: #FAFBF7;
  border: 1.5px solid var(--color-grey);
  border-radius: var(--radius-card);
  padding: 0.75rem 1rem;
  transition: all var(--transition-fast);
}

.feedback-group input:focus,
.feedback-group select:focus,
.feedback-group textarea:focus {
  border-color: var(--color-primary);
  background-color: var(--color-white);
  outline: none;
  box-shadow: 0 0 0 3px rgba(18, 59, 50, 0.1);
}

.feedback-group input.is-invalid,
.feedback-group select.is-invalid,
.feedback-group textarea.is-invalid {
  border-color: #D32F2F;
  background-color: #FFF5F5;
}

/* Star Rating Control for Customer Feedback */
.feedback-rating-box {
  background: #FAFBF7;
  border: 1.5px solid var(--color-grey);
  border-radius: var(--radius-card);
  padding: 1.25rem;
  margin-bottom: 1.5rem;
}

.rating-header-label {
  font-size: 0.86rem;
  font-weight: 600;
  color: var(--color-primary-dark);
  margin-bottom: 0.75rem;
  display: block;
}

.star-rating-control {
  display: flex;
  align-items: center;
  gap: 0.5rem;
}

.star-rating-btn {
  background: transparent;
  border: none;
  font-size: 1.75rem;
  color: var(--color-grey-dark);
  cursor: pointer;
  padding: 0.25rem;
  line-height: 1;
  transition: transform var(--transition-fast), color var(--transition-fast);
}

.star-rating-btn:hover,
.star-rating-btn.is-active {
  color: #F5A623;
  transform: scale(1.15);
}

.rating-value-display {
  margin-left: 0.75rem;
  font-size: 0.86rem;
  font-weight: 600;
  color: var(--color-text-muted);
}

/* Category-Specific Dynamic Fieldsets */
.feedback-dynamic-panel {
  display: none;
  background: #FAFBF7;
  border: 1.5px dashed var(--color-grey-dark);
  border-radius: var(--radius-card);
  padding: 1.5rem;
  margin-bottom: 1.75rem;
  animation: fadeInFeedbackPanel 0.3s ease-out;
}

.feedback-dynamic-panel.is-active {
  display: block;
}

@keyframes fadeInFeedbackPanel {
  from { opacity: 0; transform: translateY(-4px); }
  to { opacity: 1; transform: translateY(0); }
}

.feedback-panel-title {
  font-size: 0.85rem;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--color-primary);
  margin-bottom: 1.25rem;
  display: flex;
  align-items: center;
  gap: 0.5rem;
}

/* Form Action Buttons */
.feedback-actions-row {
  display: flex;
  align-items: center;
  gap: 1rem;
  margin-top: 2rem;
  padding-top: 1.75rem;
  border-top: 1.5px solid var(--color-grey);
}

.feedback-actions-row .btn-lime {
  flex-grow: 1;
  justify-content: center;
}

/* --------------------------------------------------------------------------
   Section 9: Privacy and Responsible Data Collection Note
   -------------------------------------------------------------------------- */
.feedback-privacy-note {
  max-width: 860px;
  margin: 1.75rem auto 0;
  background: #FAFBF7;
  border: 1.5px solid var(--color-grey);
  border-left: 4px solid var(--color-primary);
  border-radius: var(--radius-card);
  padding: 1.25rem 1.5rem;
}

.privacy-note-title {
  font-size: 0.88rem;
  font-weight: 700;
  color: var(--color-primary-dark);
  margin-bottom: 0.45rem;
}

.privacy-note-desc {
  font-size: 0.84rem;
  line-height: 1.65;
  color: var(--color-text-muted);
  margin: 0;
}

.privacy-note-desc a {
  color: var(--color-primary);
  text-decoration: underline;
  font-weight: 600;
}

/* --------------------------------------------------------------------------
   Section 10: What Happens Next? (3 Steps)
   -------------------------------------------------------------------------- */
.feedback-next-section {
  padding-top: clamp(4rem, 6vw, 5.5rem);
  padding-bottom: clamp(4rem, 6vw, 5.5rem);
  background-color: var(--color-white);
  border-bottom: 1px solid var(--color-grey);
}

.feedback-next-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 1.75rem;
  max-width: 1040px;
  margin: 0 auto;
}

.next-step-card {
  background: #FAFBF7;
  border: 1.5px solid var(--color-grey);
  border-radius: var(--radius-card-lg);
  padding: 2.25rem 1.85rem;
  display: flex;
  flex-direction: column;
  position: relative;
}

.next-step-num {
  width: 42px;
  height: 42px;
  border-radius: 50%;
  background: var(--color-lime);
  color: var(--color-navy);
  font-weight: 700;
  font-size: 1.05rem;
  display: flex;
  align-items: center;
  justify-content: center;
  margin-bottom: 1.25rem;
  border: 2px solid var(--color-primary);
}

.next-step-title {
  font-size: 1.2rem;
  color: var(--color-primary-dark);
  margin-bottom: 0.75rem;
}

.next-step-desc {
  font-size: 0.92rem;
  line-height: 1.7;
  color: var(--color-text-muted);
  margin: 0;
}

.next-step-note {
  margin-top: 1rem;
  font-size: 0.78rem;
  line-height: 1.55;
  color: #664100;
  background: #FFF8E6;
  border: 1px solid #FFE4A0;
  border-radius: var(--radius-card);
  padding: 0.65rem 0.85rem;
}

/* --------------------------------------------------------------------------
   Section 11: Quick Links to Related Pages
   -------------------------------------------------------------------------- */
.feedback-quicklinks-section {
  padding-top: clamp(4rem, 6vw, 5.5rem);
  padding-bottom: clamp(4rem, 6vw, 5.5rem);
  background-color: #FAFBF7;
  border-bottom: 1px solid var(--color-grey);
}

.quicklinks-grid {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 1.5rem;
}

.quicklink-card {
  background: var(--color-white);
  border: 1.5px solid var(--color-grey);
  border-radius: var(--radius-card-lg);
  padding: 2rem 1.65rem;
  display: flex;
  flex-direction: column;
  text-decoration: none;
  transition: all var(--transition-normal);
  color: var(--color-text);
}

.quicklink-card:hover {
  transform: translateY(-4px);
  border-color: var(--color-primary);
  box-shadow: var(--shadow-card-hover);
}

.quicklink-title {
  font-size: 1.18rem;
  color: var(--color-primary-dark);
  margin-bottom: 0.65rem;
}

.quicklink-desc {
  font-size: 0.88rem;
  line-height: 1.65;
  color: var(--color-text-muted);
  flex-grow: 1;
  margin-bottom: 1.25rem;
}

.quicklink-action {
  font-size: 0.82rem;
  font-weight: 700;
  color: var(--color-primary);
  display: flex;
  align-items: center;
  gap: 0.35rem;
}

.quicklink-card:hover .quicklink-action {
  color: var(--color-primary-light);
}

/* --------------------------------------------------------------------------
   Section 12: Final Call to Action
   -------------------------------------------------------------------------- */
.feedback-cta-section {
  padding-top: clamp(4.5rem, 6.5vw, 6rem);
  padding-bottom: clamp(4.5rem, 6.5vw, 6rem);
  background-color: var(--color-primary);
  color: #FFFFFF;
  position: relative;
  overflow: hidden;
}

.feedback-cta-card {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 3rem;
  position: relative;
  z-index: 2;
}

.feedback-cta-left {
  max-width: 660px;
}

.feedback-cta-left .section-label {
  color: var(--color-lime);
}

.feedback-cta-left h2 {
  font-size: clamp(2rem, 3.8vw, 2.9rem);
  color: #FFFFFF;
  margin-top: 0.5rem;
  margin-bottom: 1rem;
}

.feedback-cta-left p {
  font-size: 1.06rem;
  line-height: 1.75;
  color: rgba(247, 248, 243, 0.88);
  margin: 0;
}

.feedback-cta-actions {
  display: flex;
  flex-direction: column;
  gap: 1rem;
  min-width: 250px;
  flex-shrink: 0;
}

/* --------------------------------------------------------------------------
   Responsive Adaptations
   -------------------------------------------------------------------------- */
@media (max-width: 1024px) {
  .feedback-hero-grid {
    grid-template-columns: 1fr;
    gap: 2.5rem;
  }

  .feedback-types-grid {
    grid-template-columns: repeat(2, 1fr);
  }

  .feedback-next-grid {
    grid-template-columns: 1fr;
    gap: 1.5rem;
  }

  .quicklinks-grid {
    grid-template-columns: repeat(2, 1fr);
  }

  .feedback-cta-card {
    flex-direction: column;
    align-items: flex-start;
  }

  .feedback-cta-actions {
    width: 100%;
    flex-direction: row;
    flex-wrap: wrap;
  }
}

@media (max-width: 768px) {
  .feedback-types-grid {
    grid-template-columns: 1fr;
  }

  .feedback-grid-2 {
    grid-template-columns: 1fr;
  }

  .quicklinks-grid {
    grid-template-columns: 1fr;
  }

  .feedback-cta-actions {
    flex-direction: column;
  }

  .feedback-actions-row {
    flex-direction: column;
    align-items: stretch;
  }
}

@media (max-width: 480px) {
  .feedback-hero-cta-group {
    flex-direction: column;
    align-items: stretch;
  }

  .feedback-hero-cta-group .btn {
    width: 100%;
  }

  .feedback-cta-actions .btn {
    width: 100%;
  }
}